FAQs

  • How Does STW Auto Care Diagnose My Vehicle?

    At STW Auto Care, we follow a thorough multi-step diagnostic process to accurately identify issues with your vehicle and recommend the best solutions. Here’s what you can expect:

    1. Initial Consultation & Vehicle History Review

    • Our certified technicians will ask about any symptoms, warning lights, strange noises, or performance issues.

    • We review previous repair history to identify potential recurring problems.

    2. Visual Inspection

    • We perform a comprehensive external and internal inspection of key components, including the engine, transmission, belts, hoses, fluids, and tires.

    3. Computer Diagnostics (OBD-II Scan)

    • Using advanced diagnostic scanners, we check for trouble codes stored in your vehicle’s computer system.

    • This helps pinpoint issues related to the engine, transmission, emissions, and other critical systems.

    4. Functional Testing & Manual Diagnosis

    • If needed, we conduct hands-on tests, such as:

      • Battery & Alternator Testing for electrical issues.

      • Fuel Pressure & Ignition System Checks for performance concerns.

      • Brake & Suspension Testing for safety and ride quality.

    5. Road Test (If Necessary)

    • We may take the vehicle for a test drive to replicate the problem under real driving conditions.

    • This helps diagnose issues like transmission shifting, engine misfires, or suspension problems.

    6. Detailed Diagnosis Report & Repair Recommendations

    • Once we identify the issue, we provide a detailed explanation, including:

      • The root cause of the problem

      • Recommended repairs or replacements

      • Estimated costs and repair timeline

    7. Customer Approval & Repair Process

    • No work begins without your approval—we ensure transparency before proceeding with any repairs.

    • Once authorized, our ASE-certified technicians handle the repairs efficiently.

    At STW Auto Care, we are committed to delivering accurate diagnostics and high-quality auto repair services. If you're experiencing car trouble, schedule a diagnostic appointment today!

  • When is comes to a diagnostic test, some of the things we look into are…

    • Engines Performance

    • Fuel System Issues

    • Ignition System

    • Emission System

    • Oxygen Sensor Function

    • Transmission Operation

    • Electrical System Integrety

    • Brake System Performance

    • And Much More!

    • As part of your regular car maintenance schedule (usually yearly) 

    • When you notice any unusual symptoms like check engine light, decreased fuel efficiency, rough idling, or unusual noises

why it is important to get a diagnostic check from a

ase certified tech

Taking your car to an ASE certified technician for a diagnostic check is important because it ensures a qualified professional is using specialized tools to accurately identify potential problems with your vehicle early on, preventing minor issues from escalating into major, costly repairs, and ultimately maximizing your car's lifespan and safety by addressing issues before they become critical. 

Key points about ASE certified technicians and car diagnostics:

  • Expertise and Training:

    ASE certification signifies that the mechanic has passed a rigorous test demonstrating their knowledge and skills in automotive repair, ensuring they are well-equipped to diagnose complex issues. 

  • Accurate Diagnosis:

    With access to advanced diagnostic tools and their expertise, ASE certified technicians can accurately pinpoint the root cause of a problem, preventing unnecessary repairs. 

  • Preventative Maintenance:

    Regular diagnostic checks can identify potential issues before they become major problems, saving you money in the long run. 

  • Peace of Mind:

    Choosing an ASE certified mechanic provides confidence that your car is being serviced by a qualified professional.